- Shipping methods represent insurance cover - NOT PROCESSING TIME.
- It is the customer's responsibility to ensure that their address details are correct.
- We only ship to the registered PayPal address and cannot send any order to any other address other than that attached to the PayPal transaction and the account which is used to pay.
- Any attempt to alter the delivery address after an order has been placed will result in the order being cancelled.
- To effect a change of address, you must re-order.
- There is NO TRACKING FOR STANDARD POSTAGE OPTIONS.
- We are able to provide proof of posting for all orders despatched.
- No responsibility will be taken by Deadpan Robot for loss or damage of an order once it has been posted.
- International orders have typically taken between 7 and 30 days from the date of despatch to arrive at their destination.
- You will always be advised to contact your local postal service provider first in the event of a delayed parcel.
- Any compensation for a tracked order is paid to the customer only upon receipt of such funds from the postage provider by Deadpan Robot.
- If any claim fails to meet the requirements to qualify for compensation then no responsibility will be taken by Deadpan Robot for loss or damage of an order.
- No guarantees are made by Deadpan Robot about delivery timeframes.
- No refunds will be issued for postage costs in the event that a package is delayed.
By using this website you agree to all of the above.