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Frequently Asked Questions

HOW LONG WILL MY ORDER TAKE TO ARRIVE


  • We aim to dispatch orders the very next working day (Monday - Friday).
  • UK orders are sent by 1st Class or Special Delivery - Usually delivered next working day from when you receive your "Shipped" order status update.
  • International orders can take anywhere between 4 - 30 days from dispatch.
  • If you have not paid for tracking, no tracking will be available.
  • Please check with your local delivery office before contacting us.


HOW DO I ORDER A CUSTOM CONSOLE?


  • Send us an EMAIL with details of which type of console you would like and your location (for shipping) - we will respond with a PayPal invoice to show you a breakdown of costs.
  • Choose any colours of parts from the in-stock products on our store and let us know of any other modifications you need - we will work with you and update your invoiceuntil it is complete
  • Once you are happy that all of the details on the invoice are correct you can pay and will be added to the current job list (usually 4-5 consoles waiting).


HOW MUCH WOULD YOU CHARGE TO MODIFY MY CONSOLE IF I SEND IT TO YOU?


We charge £25 as a set labour fee for any work we carry out. Any other parts needed are charged on top at the prices in our store with some, more involved work, charged on a case by case basis. Your console will be tested when we receive it and you will be invoiced for any work or repairs you requested - once the invoice is paid you are added to the job list. Return postage is by Royal Mail Special Delivery in the UK and International Tracked & Signed for everywhere else.


HOW LONG DO CUSTOM CONSOLES TAKE?


We usually have a waiting list of 4-5 consoles and your order is added to that list once your invoice has been paid in full. Generally around 2-3 weeks. You will be given an estimate and updates when discussing your build.


I HAVE A GBA - CAN YOU ADD A BACKLIGHT TO IT FOR ME?


The "AGB-101" mod is a complete replacement LCD - not a backlight kit added to an existing display.

You are welcome to supply both the LCD module and your console to us if you already have one - our set £25 labour fee would apply + return postage.


COULD YOU BACKLIGHT MY GAMEBOY COLOR?


Game Boy Color LCDs can only be front lit. We do not currently offer that service.

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